Claiming a prize

Holiday Hours

Kinzo will be on holiday hiatus on the following dates: December 24 • December 25 • January 1

Some Kinzo halls may be closed due to adverse weather conditions, particularly during the winter season. Make sure to check that your Kinzo hall is open before you go.

CONGRATS ON WINNING AT KINZO!

HERE’S HOW TO CLAIM YOUR PRIZE.

To claim your prize, you can either mail or bring the winning ticket and the claim form that you were given at Kinzo hall to the Société des établissements de jeux du Québec (SEJQ) within three hundred and sixty-five (365) days of receiving confirmation that your ticket is a winning ticket.

No matter how you claim your prize, you must provide the completed form, a piece of ID (or mailed photocopy) and the original confirmed winning ticket. Be sure to complete the Endossement section on the back of the ticket.

FOR PRIZES UNDER $3,000

At the hall: You can claim a prize of $3,000 or less directly at the kinzo hall.

By mail: You can send in your prize claim to the SEJQ head office. The SEJQ will send a cheque, made out to the person who signed the winning ticket, to the mailing address written on the back of the ticket.

In person: You can make an appointment to claim your prize at our Prize Claim Centre. Please contact us by phone at 1-866-611‑LOTO (5686), Monday to Friday, from 8:30 a.m. and 4:30 p.m. (except on statutory holidays).

FOR PRIZES OF $3,000 OR MORE

In person: You must make an appointment to claim your prize at our Prize Claim Centre. Please contact us by phone at 1-866-611‑LOTO (5686), Monday to Friday, from 8:30 a.m. and 4:30 p.m. (except on statutory holidays).